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Terms of Service

Last updated: August 15, 2025

1. Agreement to Terms

By accessing and using Zero Hotel ("we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Zero Hotel LLC operates a platform that connects business travelers with friends who can host them, providing an alternative to traditional hotel accommodations. Our service includes:

  • Budget calculation and cost breakdown tools
  • Payment processing for corporate and personal cards
  • Receipt generation for expense reporting
  • Host and traveler matching services

3. User Accounts

To access certain features of our service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account

4. Payment Terms

Our platform facilitates payments between travelers, hosts, and employers according to our cost breakdown model:

  • 20% employer savings from original hotel budget
  • 70% split between employee and host (35% each)
  • 10% platform fee

All payments are processed securely through our payment partners. Refunds are subject to our cancellation policy.

5. User Conduct

You agree not to use the service to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful, offensive, or inappropriate content
  • Interfere with the service's operation or security
  • Create fake accounts or misrepresent your identity

6. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the service, to understand our practices.

7. Intellectual Property

The service and its original content, features, and functionality are and will remain the exclusive property of Zero Hotel LLC and its licensors. The service is protected by copyright, trademark, and other laws.

8. Disclaimers

The service is provided on an "AS IS" and "AS AVAILABLE" basis. Zero Hotel LLC makes no representations or warranties of any kind, express or implied, as to the operation of the service or the information, content, materials, or products included on the service.

9. Limitation of Liability

Zero Hotel LLC will not be liable for any damages of any kind arising from the use of this service, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

10. Termination

We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach the Terms.

11. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

12. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Zero Hotel LLC
Email: support@zerohotel.org
Address: 3692 Grand Ave, Suite 487, Miami, FL 33133